Zhaper.com – Terms and Conditions

These Terms and Conditions apply to orders placed in the Zhaper.com online store. They comply with Finnish consumer protection legislation and EU distance selling regulations.

1. Seller

Zhaper.com / Digiway Oy
Business ID: 0988445-5
Address: Bulevardi 54, 00120 Helsinki, Finland
Email: zhaper@zhaper.com

2. Ordering and Contract Formation

Orders are placed via the Zhaper.com online store. A binding sales contract is formed when the customer receives an order confirmation by email. The customer must provide accurate and up-to-date information when placing an order.

3. Prices and Payment

All prices are stated in euros (€) and include value added tax (VAT). Any delivery costs are displayed before the order is confirmed. Available payment methods are shown at checkout.

4. Delivery

Orders are delivered within Finland. The estimated delivery time is 2–7 business days. If the delivery is significantly delayed, the customer has the right to cancel the order in accordance with Finnish consumer protection law.

5. Right of Withdrawal

Consumers have the right to withdraw from the contract within 14 days of receiving the goods. The customer must notify the seller of the withdrawal before returning the goods.

6. Defects and Complaints

The seller is liable for product defects in accordance with Finnish consumer protection legislation. Complaints should be submitted without undue delay.

7. Personal Data

Personal data is processed for the purpose of fulfilling orders and complying with legal obligations. Further details are provided in the Privacy Policy.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by Finnish law. Consumers may submit disputes to the Finnish Consumer Disputes Board.